Thank you for shopping with us! Please read our shipping policy carefully to ensure a smooth experience when placing your order.

Our order processing time is based on our warehouse schedule. Orders are processed Monday to Friday from 9:00 AM to 5:30 PM (excluding public holidays). Orders placed outside of business hours will be processed the next business day. Please allow additional time for processing during peak seasons or holidays.

Once your order has been processed, the delivery time will vary depending on the destination:

We are currently offering free shipping on all orders. No shipping fees will be charged during checkout, regardless of the size or weight of your order.

All prices listed on our site are inclusive of applicable taxes. No additional taxes will be charged during checkout. If any additional duties, taxes, or fees are incurred due to customs when shipping internationally, these are the responsibility of the customer.

Once your order has been shipped, you will receive a tracking number via email to monitor the progress of your delivery. Please allow up to 24 hours for tracking information to update. If you have trouble tracking your order, feel free to contact our customer service team for assistance.

While we make every effort to ensure timely delivery, please note that shipping times may be affected by external factors such as weather, customs procedures, holidays, or other unforeseen delays. In the case of any significant delay, we will notify you as soon as possible.

Currently we only deliver to the countries shown on your website. If you need more country options, you can contact customer service.

We offer international shipping to selected countries. Delivery times for international orders may vary depending on the country and the customs process. Please note that customs duties, taxes, or other fees may apply upon arrival in your country. These charges are the responsibility of the customer and cannot be refunded.

Please ensure that the shipping address provided is accurate and complete. If your package is returned due to an incorrect or incomplete address, you will be responsible for any reshipping costs.

If your order arrives damaged or if you believe your package is lost, please contact us within 7 days of receiving your order. We will assist you in resolving the issue, whether through a replacement or refund. Please keep all packaging materials and photos of any damaged items for reference.

We hope you are satisfied with your purchase. If you need to make a return or exchange, please refer to our Return Policy Please note that return shipping costs are the responsibility of the customer, except in the case of defective or damaged items.

Once your order is placed, we are unable to modify the items in the order or change the shipping address. If you need to make changes, please contact us as soon as possible before the order is processed.

If you have any further questions regarding shipping or your order, feel free to contact our customer service team at contact us page. We are happy to assist you with any inquiries.